This is totally up to the driver, we are trying to save you as much money as possible and by us offering this service will save you a bunch.
Unfortunately we can’t predict the weather, we do have insurance and a claim can be filed which will be reviewed by one of our team members.
We are against customers riding with drivers as this is the driver's personal space.
All our drivers are screened, we also have insurance on file as well as all the information about the driver. The haul should be safe and secure and that is our main job.
It is the driver's responsibility to notify you of delays or issues, if anything does arise we will make sure to send another driver your way and offer some sort of discount to satisfy your Gozova experience.
Yes! At the end of your haul you will be able to tip the driver based on service he/she has provided.
After booking your load we will show you 2-3 pictures of the truck so you can see what it looks like, as well as each truck will be marked with a GOZOVA magnet for recognition.
All payments are processed through a secure payment processing system, if there should be any problems feel free to call us and we will look to resolve the problem immediately.
Yes, the minimum age is 21.
Gozova requires each driver to have at least liability insurance with the insuarnce showing the drivers name as insured motorist.
Yes, we only employ drivers with the age of the truck being 2005 or newer.
We run a unique background check on all our drivers trying to maintain safety for all our customers.
We will send you a list of things that you should have to maximize your earning potential.
Our HR service will disburse a payment into your bank account every 2 weeks.
We do not require you to but it would increase your chances in getting a better tip as well as a better rating/review.
We are NOT liable for any injuries as mentioned above, you are not required to load/unload any items.
We are not a trucking company and are not in the business of employing drivers for large hauls with 18 wheelers.
Yes, but our algorithm will compensate you for gasoline used in the fare payment.